Terms of Service

OVERVIEW

This website is managed by Wells Singapore. Throughout the site, the terms “we,” “us,” and “our” refer to Wells Singapore. Wells Singapore provides this website, along with all the information, tools, and services available on it, to you, the user, contingent upon your acceptance of the terms, conditions, policies, and notices outlined here.

By visiting our site and/or making a purchase, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including any additional terms, conditions, and policies referenced herein or accessible via hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and/or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree with all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is strictly limited to these Terms.

Regardless of the country from which you access or use the website, the Terms of Service will be governed by and interpreted in accordance with the laws of Singapore, without regard to its choice or conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts of Singapore to resolve any claims or disputes arising from these terms and conditions.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to periodically check this page for any changes. Your continued use of or access to the website following the posting of any changes signifies your acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you have reached the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use this site.

You agree not to use our products for any illegal or unauthorized purposes and agree that, in your use of the Service, you will not violate any laws in your jurisdiction (including, but not limited to, copyright laws).

You are strictly prohibited from transmitting any worms, viruses, or any code of a destructive nature that could harm or interfere with the proper functioning of the Service.

Any breach or violation of these Terms will result in the immediate termination of your access to the Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone, at any time, for any reason.

You acknowledge that your content (excluding credit card information) may be transmitted unencrypted and may involve (a) transfers across various networks and (b) modifications to meet the technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, the use of the Service, or access to the Service, or any contact on the website through which the Service is provided, without our express written permission.

The headings in this agreement are provided for convenience only and do not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not liable if the information provided on this site is inaccurate, incomplete, or outdated. The content on this site is intended for general information purposes only and should not be solely relied upon for decision-making without consulting primary, more accurate, complete, or timely sources of information. Any reliance on the material provided on this site is at your own risk.

This site may include certain historical information, which is not current and is provided solely for your reference. We reserve the right to change the content of this site at any time, but we are not obligated to update any information. You agree that it is your responsibility to monitor any changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products may change at any time without prior notice.

We reserve the right to modify or discontinue the Service (or any part or content of it) at any time without notice.

We shall not be liable to you or any third party for any modifications, price changes, suspension, or discontinuation of the Service.

You acknowledge that the prices displayed on the website do not include any customs duties or taxes that may be applicable in the country where the order is placed. You are responsible for paying these taxes at the time of placing the order. Orders cannot be canceled due to any additional tax surcharges that may apply.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through our website. These items may have limited quantities and are subject to return or exchange only in accordance with our Return Policy.

We have made every effort to accurately display the colors and images of our products as they appear in our store. However, we cannot guarantee that the color display on your computer monitor will be accurate.

We reserve the right, but are not obligated, to limit the sale of our products or services to any individual, geographic region, or jurisdiction. This right may be exercised on a case-by-case basis. We also reserve the right to limit the quantities of any products or services we offer. All product descriptions and pricing are subject to change at any time without notice, at our sole discretion. We also reserve the right to discontinue any product at any time. Any offer for a product or service on this site is void where prohibited.

We do not guarantee that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to decline any order you place with us. At our sole discretion, we may limit or cancel quantities purchased per person, household, or order. These restrictions may apply to orders placed under the same customer account, using the same credit card, and/or with the same billing and/or shipping address.

If we make changes to or cancel an order, we may attempt to notify you by contacting the email and/or billing address or phone number provided at the time the order was made. We reserve the right to restrict or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide accurate, complete, and up-to-date purchase and account information for all transactions made in our store. You also agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, to ensure we can complete your transactions and contact you if necessary.

For further details, please refer to our Return Policy.

SECTION 7 – OPTIONAL TOOLS

We may offer you access to third-party tools over which we have no oversight, control, or input. You acknowledge and agree that your access to these tools is provided on an “as is” and “as available” basis, without any warranties, representations, or conditions of any kind, and without endorsement. We will not be liable for any issues arising from or related to your use of these optional third-party tools.

Your use of optional tools available through the site is entirely at your own risk and discretion, and you should ensure you understand and agree to the terms provided by the relevant third-party provider(s).

Additionally, we may introduce new services and/or features through the website in the future, including the release of new tools and resources. These new features and/or services will also be governed by these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and services available through our Service may include materials from third parties. Links to third-party websites on this site may direct you to websites that are not affiliated with us. We are not responsible for reviewing or evaluating the content or accuracy of these third-party materials or websites, and we do not provide any warranties or assume any liability for them, including any third-party products, services, or other materials.

We are not liable for any harm or damages resulting from the purchase or use of goods, services, resources, content, or any other transactions made in connection with third- party websites. We strongly advise you to review the policies and practices of these third parties carefully and ensure you understand them before engaging in any transaction. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you submit specific content at our request (such as contest entries) or if you send us creative ideas, suggestions, proposals, plans, or other materials unsolicited (collectively referred to as ‘comments’), whether online, via email, postal mail, or any other means, you agree that we may, at any time and without limitation, edit, copy, publish, distribute, translate, and otherwise use your comments in any medium. We are under no obligation to (1) keep any comments confidential; (2) compensate you for any comments; or (3) respond to any comments.

While we may monitor, edit, or remove content that we find, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or in violation of any party’s intellectual property or these Terms of Service, we are not obligated to do so.

You agree that your comments will not infringe on the rights of any third party, including copyrights, trademarks, privacy, personality, or other personal or proprietary rights.

Additionally, your comments must not contain any libelous or unlawful, abusive, or obscene material, nor any viruses or malware that could harm the operation of the Service or any related website. You must not use a false email address, impersonate anyone, or mislead us or third parties about the origin of any comments. You are solely responsible for the comments you make and their accuracy. We assume no responsibility and accept no liability for any comments posted by you or any third party.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through our store is governed by our Privacy Policy. You can view our Privacy Policy by visiting the following link: https://www.wellssingapore.com/privacy-policy/

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, our site or Service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any such errors, inaccuracies, or omissions and to modify or update information or cancel orders if any information in the Service or on any related website is found to be inaccurate, at any time, without prior notice (including after you have submitted your order).

We are under no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law. No specified update or refresh date in the Service or on any related website should be interpreted as an indication that all information has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to the prohibitions outlined in the Terms of Service, you are not permitted to use the site or its content for the following purposes: (a) any unlawful activity; (b) soliciting others to engage in unlawful acts; (c) violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) infringing upon or violating our intellectual property rights or the rights of others; (e) harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) submitting false or misleading information; (g) uploading or transmitting viruses or any other malicious code that may affect the functionality or operation of the Service, any related website, other websites, or the Internet; (h) collecting or tracking the personal information of others; (i) engaging in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping; (j) using the site for any obscene or immoral purpose; or (k) interfering with or circumventing the security features of the Service, any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of these prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or free from errors. We also do not warrant that the results obtained from using the service will be accurate or reliable.

You acknowledge that we may occasionally remove or cancel the service, either temporarily or indefinitely, without prior notice. Your use of, or inability to use, the service is solely at your own risk. The service, and all products and services provided through it, are offered “as is” and “as available,” without any warranties or conditions, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Under no circumstances will Wells Singapore, or its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, but is not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of the service or any products obtained through the service, or any other claim related to your use of the service or any product. This includes, but is not limited to, errors or omissions in any content or any loss or damage incurred as a result of using the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of the possibility of such damages. In jurisdictions that do not allow for the exclusion or limitation of liability for consequential or incidental damages, our liability will be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Wells Singapore and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claims or demands, including reasonable attorneys’ fees, made by any third party arising from your breach of these Terms of Service or any documents they incorporate by reference, or your violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision will still be enforceable to the extent allowed by applicable law, and the unenforceable portion will be considered severed from these Terms of Service. This determination will not impact the validity or enforceability of the remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties that arose before the termination date will continue to be effective after this agreement ends.

These Terms of Service remain in effect until terminated by either you or us. You may terminate them at any time by informing us that you no longer wish to use our Services or by stopping use of our site.

If we, in our sole discretion, determine or suspect that you have failed to comply with any term or provision of these Terms of Service, we may terminate the agreement without notice. You will still be responsible for all amounts due up to and including the termination date and may be denied access to our Services (or any part of them).

SECTION 17 – ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of that right or provision.

These Terms of Service, along with any policies or operating rules posted by us on this site or related to the Service, represent the complete agreement between you and us. They govern your use of the Service and replace any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us, including any previous versions of the Terms of Service.

Any ambiguities in interpreting these Terms of Service will not be construed against the party that drafted them.

SECTION 18 – GOVERNING LAW

These Terms of Service, along with any separate agreements under which we provide you with Services, will be governed by and interpreted in accordance with the laws of Singapore.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can view the most recent version of the Terms of Service at any time on this page.

We retain the right to update, modify, or replace any portion of these Terms of Service at our sole discretion by posting updates on our website. It is your responsibility to regularly check our website for any changes. Continued use or access to our website or Service after updates have been posted signifies your acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at sales@wellssingapore.com.